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Regional FlagAccount Security Alert: Gawker MediaSource
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Community Manager
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#1 - 2010/12/15 02:25:07 AM
As some of you know, several Gawker Media websites, including Gawker, Gizmodo, Kotaku, Lifehacker, Jezebel, io9, Jalopnik, and Deadspin, were recently compromised. To help minimize the effects of this compromise -- namely for players who might be using the same login information for their Gawker Media accounts and their Battle.net accounts -- we issued password-reset emails for several accounts.

If you've received an email from Blizzard Entertainment requesting a password reset as a result of the Gawker Media compromise, clicking on the Account Management link included in the email's body will allow you to choose a new password. You can also log in to Battle.net Account Management directly by visiting https://us.battle.net/account/management to reset your password on your own. If you're unable to confirm that the email is legitimate* or prefer not to follow email hyperlinks, this may be best option for you.


If you used your Battle.net email address to sign up with any of the Gawker Media sites listed above (for example, to post comments), we also recommend that you update your Battle.net email address as soon as possible via Account Management. If you are unable to complete this step or the password reset and believe your account might be compromised, please contact our customer support staff by using the Account Recovery Form ( https://us.battle.net/account/support/account-recovery.html ) and be sure to check out our Account Security Awareness guide ( http://us.battle.net/en/security/ ) for additional security tips and suggestions.


For more information about this situation, please visit Gawker Media's official announcement ( http://gawker.com/5713056/gawker-security-breach-were-here-to-help ) or Lifehacker’s comprehensive FAQ ( http://lifehacker.com/5712785/faq-compromised-commenting-accounts-on-gawker-media ).


* To verify that an email has been sent by Blizzard Entertainment, please check the email's header information and hyperlink destinations: http://us.blizzard.com/support/article/25133

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Community Manager
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#5 - 2010/12/15 02:53:02 AM
Posted by WhynotIsn't it possibly a bad idea to ask people to click links in emails like that?

Wouldn't it be better to ask them to type battle.net in the address bar, etc etc?


If you're able to confirm that the email is sent by Blizzard Entertainment, clicking on the included link is perfectly fine. We understand that many players prefer to remain cautious of hyperlinks in general due to the prevalence of phishing scams, though, which is why we also noted that you can log in to Battle.net Account Management to reset your password on your own. :)