#4 - Nov. 17, 2010, 4:44 a.m.
While we currently have a business partnership with Activision, Palagasi, there is a mutual understanding between the two companies and neither supervises over the other. I, personally, work for Blizzard Entertainment - not Activision-Blizzard.
I don't know whether that will provide you comfort, as you seem wont to believe your own information, but I'd prefer to set the record straight. While many of our goals do logically include business goals, which include better sales which consequently means more money, our main objective is to provide you an [Epic] experience. We have always and continue to focus on quality and game play first.
MMO's are tricky beasts in that some bugs are simply unavoidable until we can get a larger test bed of examples to resolve the issue. Sometimes there are things we cannot reproduce internally, and observing them on live servers is necessary to hammer things out. Some things don't become prevalent until a number of people run into it, or our Quality Assurance folks may have missed it. That is all simply inevitable in a huge game like World of Warcraft.
I can understand the frustrations you're having - all of us who post here are also players, so we're right there with you, experiencing bugs or waiting on hotfixes. But threatening to quit does not resolve the issue at hand, nor does it provide us with valuable feedback to send to our developers or QA guys for investigation.
The next patch may not fix every issue you are experiencing. It may require a larger patch to do so, or we may not have found the right solution yet. New issues may arise too, and some of those may be easier to resolve than others. We have no intention of "failing" you, Palagasi, but it seems to me as though you are providing a very narrow window of what qualifies as "success," as perfection is not necessarily always attainable.