#2 - Nov. 2, 2010, 8:52 p.m.
1.
Realms are down or crashing.
Example: Players cannot get past “Authenticating” or the Hyjal Realm is not currently online.
Blizzard Technicians continually monitor all of our realms and work to resolve issues as quickly as possible. QA does not have information about realm status. Information regarding realm status can be viewed at the Realm Status Forum:
http://forums.worldofwarcraft.com/board.html?forumId=11113
2.
Exploits, Cheats and Hacks.
Example: Several players are using cheats to win PVP.
All reports of exploits, cheats, hacks or the players who are using them should be reported via the in game GM reporting tool or via our web-form at
http://www.blizzard.com/support/?id=eHacks000.
3.
Forum Avatar levels and guilds do not match in-game characters.
Example: In-game character is level 70, forum avatar is level 63.
The Forum information is not updated in real time, it can often take weeks before avatar information is updated. You can read more information about this issue here:
http://forums.worldofwarcraft.com/thread.html?topicId=69841385&sid=1
4.
Armory Information is incorrect/incomplete/out of date.
Example: The Armory page does not list a characters correct guild.
Errors in Armory information should be reported via the “Report an Error” link at the bottom of each Armory page or via e-mail at wowarmory@blizzard.com.
5.
Buff/debuff tooltips do not show the bonuses from talents.
Example: Improved Thunder Clap tooltip says it slows by 10% instead of 20%.
The tooltips for buffs and debuffs do not update to reflect talented versions of abilities. This is because of a limitation in the buffing system and cannot be changed at this time.
6.
Problems with the guild UI when you have more than 500 players in the guild.
Example: Characters do not show up on the guild roster after 500.
The guild UI is intentionally capped at 500 members and may act unpredictably when a guild exceeds this size. We do not limit guild membership to 500 but recommend not exceeding it.
7.
Haste effects do not apply the correct amount of casting/attack increase.
Example: 20% haste only increases cast speed by 17%
The formula for hast effects is:
NEW_SPEED = OLD_SPEED / (1 + HASTE_PERCENT)
This can be a bit confusing, but it assures that no amount of +haste effects will result in zero or negative attack or cast speed.
8.
“Impossible” simultaneous actions.
Examples: Rogue Vanish being broken by attacks, Two mages polymorphing each other, Paladin Divine Shield being dispelled as it is cast.
Because of the Client-Server nature of the game it is possible for two mutually exclusive actions to occur at the same time resulting in some unexpected behavior. Although efforts are made to minimize these situations they will still happen on occasion.