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Q u o t e:
Thanks for information but u are missing the point. We didnt change anything. It s YOU who restarted server and damaged our password info while fixing Bnet issue. So fix as you broke please. Our guilds there waiting us for test new content

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If you have not done any of the things listed, then the message may not apply to you. We cannot promise a resolution for every PTR access issue reported, though we do try as we can. Repeating statements I've made before, I know, but public testing can be a highly frustrating process because of things like stability and login issues, and so is definitely not for everyone. Nothing of what I am saying here, though, diminishes the fact that we do investigate and resolve issues as and when we can.