Feed RSS RSS feed
Battle.net account cannot log in!
Hiya, just finished installing patch to notice i cant log in, my old wow account says i need to login with my email, and when i try to login with that it just says login servers is buzy or unavailable?

Any solution to this?
Avatar of Sickly
Sickly
Re: Battle.net account cannot log in!
Firstly, thanks very much for the patience you've displayed so far.

We are aware of this issue and are investigating. When we've got more information to share, we will aim to share it as soon as possible. It is also possible that the issue may be resolved before we get a chance to update you. But rest assured we do know about this and are looking into it.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Please guys, keep it clean and constructive.

[Edit: Some posts were deleted.]

[ Post edited by Wryxian ]


"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
There's no need to be sorry, nor any need to have a go. I am simply trying to help maintain the forum rules and provided a little reminder whilst deleting some posts that broke them. If we have any further information to share, or statements to make, we will endeavour to deliver them as soon as we are able to. Please do not take my moderation comments to be aimed personally, they are just simply a reminder to ensure the thread continues to be constructive.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Check the post numbers before and after Wryxian. He deleted about 4 posts that could have derailed this thread. However I do agree with you and a workaround wouldent be hard to implement.
Thanks folks. I'll take this moment to remind you that we are most definitely investigating which yes is done so with the aim of delivering a fix.

[ Post edited by Wryxian ]


"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Sorry but I cannot and will not speculate on the resolution. But we appreciate your generous offer of helping. :-) At this time I can see no call for further information, so it appears the investigation is well underway.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Come on Wryxian, call the guys upstairs (or whereever they are) and threathen them with naked murloc pictures!
I'm not at work, for a start.

No news from what I can see so far. Good luck for those able to stay awake longer than I.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
The investigation is still on-going, and we do not expect a resolution in the next few hours. We apologise for the inconvenience, and thank you once again for your generous interest in helping test our upcoming content.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Just to clarify, there are people other than just me here in the EU actively involved in resolving this at this very moment.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Ye an eta would be nice, or even an update stating the problem so we know theyve diagnosed it and are fixing it!
We already gave an update today, a couple of hours ago. Please go back a few pages. :-) No new information from that point, I'm afraid.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Tada!

See, I told you Wryxian would extend the post limit.
I extended it in advance, earlier today. No news as yet, but we remain hopeful. We are trying to obtain an ETA.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
http://forums.wow-europe.com/thread.html?topicId=9521240591&postId=97858202538

The PTR realms will be offline from 1am Paris time (CEST) for approximately 6 to 9 hours while we work on resolving the login issue involving Battle.net accounts. We appreciate your patience and understanding.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Morning! Yes it seems we have come one step closer, but not the full length yet. So yes we are aware the realms do not seem to display and we are investigating.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
WTB Update ><
It isn't our intent (nor are we able) to update every few minutes; I posted just a short while ago if you have a look. :-)

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Blue posts are being quickly buried by what is otherwise spam. Please can we try to avoid this ;-) I will remove some posts.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Pls Do It =(
Cerunya and Ulvareth will be, when they are able to. :-)

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
So are most of the Bnet accounts now able to log in (and see no realms) or is it only a small few.
I only ask as I'm still stuck on the "login server busy" error.
We are aware of this also.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Sorry folks, we need to keep discussions on the EN forums in English only.

[Edit: Posts deleted.]

[ Post edited by Wryxian ]


"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Is it just me, or could I just log in with a Battle.net account?

EDIT: It seems I can access Brill and Neralex with my Battle.net account! Yay! :-D
Correct!

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
I still get "Login server busy"
This is a seperate issue, I'm afraid. But we are aware of it.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
PT realms will be shortly going offline, hopefully to allow all 4 realms to be visible. There should hopefully be a 15 minute in-game warning about this.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Announcement style thread created here -- we will aim to keep this updated as and when we can:
http://forums.wow-europe.com/thread.html?topicId=9520921238

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
I can logon with Bnet account, but I see 2 of the 4 realms, and the 2 visible are not the ones my chars are on :( So i'll copy again and spread over 4 realms I guess, just to be sure
Hold off on that! ;-)

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:
Oddly enough, I can't see my characters yet. I went to Remulos (obviously) and that's not up, so I copied to Naralex but still nothing to be seen there.
I can connect just fine though, and create characters.
We are definitely working on ensuring the other two realms are visible.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!

Q u o t e:


I'm sorry but instead of trying to make sure everyone can log in ? Sorry to being offensive :)
Please check the stickied thread I linked to. We are aware that the issue is not completely solved for everyone. I won't be able to repeat this for everyone who asks, and so we ask that you check the stickies or the replies we have already given. Thanks. :-)

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
Please remember the forum rules and guidelines. Offending posts removed.

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
I'm on the Community team, I'm not a GM nor am I from QA or Tech Support (though I try!)

This is where you should download the PTR from:
http://www.wow-europe.com/ptr/downloads.html

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
I'm still keeping the stickied, locked thread updated as I can. Those still affected by the initial error (being unable to login and seeing the "Login servers are busy" message) are not forgotton and we are still investigating. We appreciate it is frustrating and are doing our best to resolve this issue fully.

The stickied thread I refer to is:
http://forums.wow-europe.com/thread.html?topicId=9520921238&sid=1

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian
Re: Battle.net account cannot log in!
I have created a new thread especially for those who are still affected by the "Login server busy" message. Please post in that thread if you are affected. Thank you!

http://forums.wow-europe.com/thread.html?topicId=9520951290&sid=1

"The lives of my fallen comrades will not be in vain, and I shall avenge their deaths using the Scythe of Elune."

Community Team - English
Avatar of Wryxian
Wryxian