Firstly, thanks very much for the patience you've displayed so far.

We are aware of this issue and are investigating. When we've got more information to share, we will aim to share it as soon as possible. It is also possible that the issue may be resolved before we get a chance to update you. But rest assured we do know about this and are looking into it.

Please guys, keep it clean and constructive.

[Edit: Some posts were deleted.]

There's no need to be sorry, nor any need to have a go. I am simply trying to help maintain the forum rules and provided a little reminder whilst deleting some posts that broke them. If we have any further information to share, or statements to make, we will endeavour to deliver them as soon as we are able to. Please do not take my moderation comments to be aimed personally, they are just simply a reminder to ensure the thread continues to be constructive.

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Q u o t e:
Check the post numbers before and after Wryxian. He deleted about 4 posts that could have derailed this thread. However I do agree with you and a workaround wouldent be hard to implement.

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Thanks folks. I'll take this moment to remind you that we are most definitely investigating which yes is done so with the aim of delivering a fix.

Sorry but I cannot and will not speculate on the resolution. But we appreciate your generous offer of helping. :-) At this time I can see no call for further information, so it appears the investigation is well underway.

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Q u o t e:
Come on Wryxian, call the guys upstairs (or whereever they are) and threathen them with naked murloc pictures!

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I'm not at work, for a start.

No news from what I can see so far. Good luck for those able to stay awake longer than I.

The investigation is still on-going, and we do not expect a resolution in the next few hours. We apologise for the inconvenience, and thank you once again for your generous interest in helping test our upcoming content.

Just to clarify, there are people other than just me here in the EU actively involved in resolving this at this very moment.

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Q u o t e:
Ye an eta would be nice, or even an update stating the problem so we know theyve diagnosed it and are fixing it!

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We already gave an update today, a couple of hours ago. Please go back a few pages. :-) No new information from that point, I'm afraid.

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Q u o t e:
Tada!

See, I told you Wryxian would extend the post limit.

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I extended it in advance, earlier today. No news as yet, but we remain hopeful. We are trying to obtain an ETA.

http://forums.wow-europe.com/thread.html?topicId=9521240591&postId=97858202538

The PTR realms will be offline from 1am Paris time (CEST) for approximately 6 to 9 hours while we work on resolving the login issue involving Battle.net accounts. We appreciate your patience and understanding.

Morning! Yes it seems we have come one step closer, but not the full length yet. So yes we are aware the realms do not seem to display and we are investigating.

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Q u o t e:
WTB Update ><

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It isn't our intent (nor are we able) to update every few minutes; I posted just a short while ago if you have a look. :-)

Blue posts are being quickly buried by what is otherwise spam. Please can we try to avoid this ;-) I will remove some posts.

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Q u o t e:
Pls Do It =(

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Cerunya and Ulvareth will be, when they are able to. :-)

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Q u o t e:
So are most of the Bnet accounts now able to log in (and see no realms) or is it only a small few.
I only ask as I'm still stuck on the "login server busy" error.

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We are aware of this also.

Sorry folks, we need to keep discussions on the EN forums in English only.

[Edit: Posts deleted.]

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Q u o t e:
Is it just me, or could I just log in with a Battle.net account?

EDIT: It seems I can access Brill and Neralex with my Battle.net account! Yay! :-D

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Correct!

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Q u o t e:
I still get "Login server busy"

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This is a seperate issue, I'm afraid. But we are aware of it.

PT realms will be shortly going offline, hopefully to allow all 4 realms to be visible. There should hopefully be a 15 minute in-game warning about this.

Announcement style thread created here -- we will aim to keep this updated as and when we can:
http://forums.wow-europe.com/thread.html?topicId=9520921238

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Q u o t e:
I can logon with Bnet account, but I see 2 of the 4 realms, and the 2 visible are not the ones my chars are on :( So i'll copy again and spread over 4 realms I guess, just to be sure

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Hold off on that! ;-)

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Q u o t e:
Oddly enough, I can't see my characters yet. I went to Remulos (obviously) and that's not up, so I copied to Naralex but still nothing to be seen there.
I can connect just fine though, and create characters.

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We are definitely working on ensuring the other two realms are visible.

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Q u o t e:


I'm sorry but instead of trying to make sure everyone can log in ? Sorry to being offensive :)

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Please check the stickied thread I linked to. We are aware that the issue is not completely solved for everyone. I won't be able to repeat this for everyone who asks, and so we ask that you check the stickies or the replies we have already given. Thanks. :-)

Please remember the forum rules and guidelines. Offending posts removed.

I'm on the Community team, I'm not a GM nor am I from QA or Tech Support (though I try!)

This is where you should download the PTR from:
http://www.wow-europe.com/ptr/downloads.html

I'm still keeping the stickied, locked thread updated as I can. Those still affected by the initial error (being unable to login and seeing the "Login servers are busy" message) are not forgotton and we are still investigating. We appreciate it is frustrating and are doing our best to resolve this issue fully.

The stickied thread I refer to is:
http://forums.wow-europe.com/thread.html?topicId=9520921238&sid=1

I have created a new thread especially for those who are still affected by the "Login server busy" message. Please post in that thread if you are affected. Thank you!

http://forums.wow-europe.com/thread.html?topicId=9520951290&sid=1