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Q u o t e:
To obtain a DXDiag:
- Click on the Start button and select Run. (For Vista Users, press the Windows Key (the key with the Windows logo on your keyboard) + R (at the same time) and skip to step 3)
- In the Open: field type in dxdiag and click the OK button.
- Click Save All Information, then open the file and copy the information into a single post (as much as is allowed).

To obtain a System Profile:
- Click on the Apple at the top-left of your OS and select About This Mac, then More Information
- The System Profiler should open. Save all the information as a Plain Text or RTF file, then open it.
- Copy all the information and place it into the thread reporting your issue.

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