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2009-03-20 02:41:21
[BUG] Merging with Battle.net account
I just merged my WoW account with the new Battle.net account, and am now unable to access my characters on the PTR. If I try to log in with my Battle.net credentials, I get the error message "Unable to validate game version". I can log in using my old WoW account credentials, but none of my characters show up on either realm.

I was tempted to submit a support ticket since this is an account issue, but decided to post here first since it's dealing with the PTR and not the live servers.
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Ipslore
2009-03-21 01:29:32
Re: [BUG] Merging with Battle.net account
Q u o t e:
I just merged my WoW account with the new Battle.net account, and am now unable to access my characters on the PTR. If I try to log in with my Battle.net credentials, I get the error message "Unable to validate game version". I can log in using my old WoW account credentials, but none of my characters show up on either realm.

I was tempted to submit a support ticket since this is an account issue, but decided to post here first since it's dealing with the PTR and not the live servers.


Your new battle.net login will not work for the PTR. You'll need to continue using your original login information for the PTR. This is not a bug, and caused by how the PTR servers are setup.
Dresorull
Blizzard QA
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Dresorull