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Char Copy not working - problems?
Yes, I've read all the stickies. Yes, I understand the character copy process as I've copied over 7 different characters to the PTR thus far. Yes, I know that sometimes the character copy doesn't work so I have transferred my toon again in the meantime. But I'm curious if there is something going on more than just with my specific copy request. What leads me to this conclusion is I have a few guildies who also transferred copies over on Wednesday and Thursday and they are having the same issues. Anyone else waiting longer than normal on their character copies as well? I am patient and I can wait if there is an issue but I want to be sure there isn't something else going on and I'm just wasting additional character copies. Thanks for any responses in advance =)
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Lezzi
Re: Char Copy not working - problems?

Q u o t e:
Yes, I've read all the stickies. Yes, I understand the character copy process as I've copied over 7 different characters to the PTR thus far. Yes, I know that sometimes the character copy doesn't work so I have transferred my toon again in the meantime. But I'm curious if there is something going on more than just with my specific copy request. What leads me to this conclusion is I have a few guildies who also transferred copies over on Wednesday and Thursday and they are having the same issues. Anyone else waiting longer than normal on their character copies as well? I am patient and I can wait if there is an issue but I want to be sure there isn't something else going on and I'm just wasting additional character copies. Thanks for any responses in advance =)


Are you able to view your character copy status? Does the status still say pending?
Dresorull
Blizzard QA
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Dresorull
Re: Char Copy not working - problems?

Q u o t e:


Thank you for the response :) Yes, it still says pending. It is very unusual that it is taking this long. It was a 1 day queue when I copied over on Thursday. Then I copied toon again yesterday and it was still only 2 days.

Figured I'd respond with the correct toon =)


Its possible that the character copy queue is backed up, but we're currently looking into this regardless. Thanks for the reports.
Dresorull
Blizzard QA
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Dresorull
Re: Char Copy not working - problems?

Q u o t e:


Its possible that the character copy queue is backed up, but we're currently looking into this regardless. Thanks for the reports.


Update: Due to a high volume of copies, character copies are currently backed up, but are working correctly. Thanks for your patience.
Dresorull
Blizzard QA
Avatar of Dresorull
Dresorull