We're working on a hotfix for the issue of where Barrett isn't there to rebreak the floor for you. No ETA at this time, but I'm checking it out.

Some further notes about this...

- The problem specifically occurs if you soft reset AFTER you've engaged and let Anub'arak reset. So if it's getting late, you might want to not engage Anub'arak until you have a larger block of time.

- You can start The Trial of the Grand Crusader if the person to talk to Barrett has either the 10 player or 25 player version of the Call of the Crusade achievement. This does mean you can start the 25 player Heroic if you've just finished the 10 player version.

Update for you all...

A hotfix has been deployed that will prevent the instance from entering a bugged state where Barrett does not spawn after a soft reset. If you haven't gotten to Anub'arak yet, you'll be fine now.

For those of you already afflicted with this bug in your saved raid, I'm still working on a method to correct the issue via hotfix for everyone so afflicted.

In the meantime, our customer service staff has been informed how they can resolve the bug for a raid with a bugged instance.

Ok, we just deployed a hotfix that will repair all broken saved raids of the Crusader's Coliseum that did not have Barrett Ramsey properly spawn. Without Barrett Ramsey, raids are unable to start the event that grants access to the final boss. You will have to soft reset the instance again if you already have your broken instance open, but Barrett should be back after that.